You will join an international team of first-class professionals who are passionate about creating products that improve the quality of medical services.
The company offers exposure to a variety of industries and technologies, room to grow as a professional, time in projects to learn new skills and an opportunity to work with phenomenal coworkers, some of the best people on the planet.
As a UX Researcher you will:
* Recruit end-users and conduct qualitative and quantitative research through user interviews, surveys, UX tests, and other methods;
* Produce artifacts such as Customer Journey Maps (CJM), portraits of target audiences, and Job to be Done (JTBD) needs;
* Collaborate with the product and design teams throughout the entire research life cycle;
* Work with product analytics, leveraging metrics to understand user behavior and inform design decisions;
* Create a final research report highlighting the entire process and key insights for further decisions;
* Address challenges related to UX problems of the product by generating new hypotheses, working closely with the product and design teams;
* Develop strategies and solutions to improve onboarding processes for new and existing users.
Requirements:
* 3+ years of proven experience as a UX Researcher with a focus on B2B products;
* Strong background in recruiting users and conducting interviews, surveys, and UX tests, along with other research methods;
* Fluent in English;
* Excellent communication skills to collaborate with product teams, stakeholders, and end-users;
* Strong problem-solving skills, particularly in addressing UX challenges, improving product usability, and onboarding processes for diverse user groups;
* Experience in developing artifacts such as Customer Journey Maps and personas' portraits;
* Demonstrated design skills, including creating mock-ups, user flows, wireframes, or prototypes;
* Familiarity with product analytics and the ability to leverage metrics to inform product decisions;
* Experience working with BI and analytics products is a plus;
* Experience working with the USA target audience and/or the health industry is a strong plus.
Benefits:
* Flexible working hours;
* Completely remote work;
* Interesting projects to work on;
* Exposure to a variety of industries and technologies;
* Paid vacations and sick leaves.
#Li - remote
http://dlvr.it/T1RMcM
