Hola! SunDevs Inc is a 7 year old company that started in a small Colombian town in Latin America, and is now present in the US with clients across North America. We have two main business lines: (1) Staff Augmentation through Nearshoring and (2) Digital Transformation Projects.
We have a great team working already with North American companies, with the majority being engineers, developers, and product designers. Our growth has come from absolutely killing it on the technical side and getting referrals from existing clients. Cinemark and Cafe Rio are two of our biggest clients that we work with from both business lines.
We believe that the caliber of tech talent is going to dictate the caliber of our future on a global scale. Our mission is to become the global standard for developing and sourcing tech talent - this means matching amazing humans with amazing companies that are building the future (from technology). We’re starting with the talent in Latin America.
This specific role will be focused on the Staff Augmentation business line by helping us support & develop the talent we have placed in our clients companies.
What We Look For In You
At SunDevs we are in a growth-stage, we are dealing with US based customers that demand a high level of tasks management skills and observability about the progress of the new features and tasks that we commit to develop for our customers.
SunDevs is a young company where the average age is between 25-32 yrs, we are young people that learn and move fast, we don’t have to many senior managers that’s why we are looking for a person with an outstanding sense of ownership and accountability capable to keep always visible the tasks status among the customers and software engineering teams. A person who just want to scratch surface of the technical knowledge necessary to understand the issues won’t thrive in this position because we need someone who wants to dig deep in the technical details to help the team to identify the technical and business risks most relevant for the product/project.
If you are a Delivery Manager who doesn't like to “pull the cord hard” to your team when the things don’t advance under the planned is better that don’t apply to this role.
When we say “pull the cord hard“ we refers to:
Develop a trust relationship with your team so when you need them in the hard moments they attend your call.
Develop a trust relationship with your team so when you provide negative feedback they take it into account to improve.
Develop a trust relationship with the customer to keep the expectations clear all the time and being able to make well informed decisions to argument the changes in the scope and dates.
Protect your team of being just an execution arm.
Key Responsibilities
Project Planning: Delivery Managers work closely with clients, product managers, and other stakeholders to understand project requirements, scope, and objectives. They then create detailed project plans, outlining tasks, timelines, and resource allocation to ensure efficient project execution.
Team Management: Delivery Managers are responsible for building and managing effective development teams. They assign tasks, provide direction, and monitor the progress of team members to ensure that the project stays on track.
Risk Management: They identify potential risks and challenges throughout the project lifecycle and develop contingency plans to address them. By proactively managing risks, they can minimize disruptions and delays.
Communication: Effective communication is a crucial aspect of their role. Delivery Managers keep all stakeholders informed about project progress, milestones, and any changes in scope. They also address concerns and provide updates to ensure transparency and alignment.
Resource Allocation: They allocate resources, including manpower, tools, and equipment, to meet project requirements while balancing workload and efficiency.
Quality Assurance: Delivery Managers are responsible for ensuring that the final product meets quality standards and client expectations. They implement quality assurance processes and conduct regular reviews to identify and address any issues or deviations.
Budget Management: They work with financial teams and stakeholders to create and manage project budgets. They monitor expenses and track financial metrics to ensure projects are delivered within the allocated budget.
Continuous Improvement: Delivery Managers focus on process improvement and optimization to enhance project delivery efficiency. They analyze past projects to learn from successes and failures, applying these lessons to future endeavors.
Client Relationship Management: They maintain strong relationships with clients, addressing their concerns, and providing regular updates. A satisfied client is more likely to become a repeat customer or refer the company to others.
Reporting and Documentation: Delivery Managers maintain comprehensive project documentation, including progress reports, meeting notes, and project-related data. These records can be valuable for future reference and audits.
Manage the entire resolution of bugs reported by the support team and have the ability to categorize them by priority
Carry out the sprint planning meetings, daily scrum meetings, sprint retrospective meetings, sprint review meetings and any other mechanism of the SCRUM and KANBAN methodology with your work teams.
Support the adoption of the DevOps culture within the company, according to the guide of The DevOps Handbook of the engineering area.
Support in the adoption of the Strong Product Teams methodology within the company, according to the guide of The Product Team Handbook of the engineering area.
Participate in the 360 Feedback Survey for the team members
Delivery Manager Requirements
A Bachelor’s degree in Software Engineering, System Engineering, or any another Engineering or Business-related field.
Advanced English Level C1 or superior.
More than five years of experience practicing project management in the software industry or technology-related projects.
Wide experience applying Agile Methodologies.
Strong communication skills in all senses.
Nice-to-Have skills
Wide experience managing projects through Jira and other Atlassian products such as confluence, Bitbucket pipelines, etc.
Broad knowledge of Cloud Computing concepts of any of the cloud providers such as AWS, GCP, Azure, etc.
Previous experience as a Software Developer or coding in any high level programming language.
Experience working with Objective and Key Results (OKR)
Experience working in a product lead company
Experience in the Restaurant or Box Office Industry, or developing or supporting E-Commerce products.
In SunDevs we are ready to:
Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.
Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.
We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.
Are you ready join? Apply now! We will happy to have you onboard.
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